Information

Privacy Policy

North Park Manor Society ("NPMS", "we") respects your privacy. We handle personal information in line with British Columbia's Personal Information Protection Act (PIPA). This policy explains what we collect through this website, why, and how we protect it.

Browsing this website

You can read this website without telling us who you are. We do not use advertising or tracking cookies, and we do not use third-party analytics. Our hosting provider keeps standard technical logs (such as IP address and pages requested) for security and to keep the site running.

Housing applications

When you submit the online application, we collect the information you enter and the documents you upload, including:

• names, contact details, birth dates and household members;
• address and landlord history for the past two years;
• income, assets and supporting financial documents;
• information about disability or mobility needs, languages and current housing.

We use this information only to assess your eligibility, manage the waiting list, and contact you about your application. As described in the application declaration, we may verify the information with the sources you authorize. We may share your application with BC Housing, which handles it under theFreedom of Information and Protection of Privacy Act. With your consent, we may also share it with other affordable housing providers to improve your chances of finding rent-geared-to-income housing.

How we protect your information

• Applications are sent over an encrypted connection (HTTPS).
• Applications and documents are stored encrypted, in data centres located in Canada.
• Only authorized NPMS office staff can sign in to view applications.
• We keep application records only as long as needed for the application and waiting-list process, then delete them securely.

Your rights

You can ask to see or correct the personal information we hold about you, or withdraw your application, by contacting the office at (250) 383-7611 or office at northparkmanor dot org.

Contacting us by email or phone

If you contact us by email or phone, we use your information only to respond to you. We do not share it with third parties.